Privacy Policy
Tenzen Studios
Privacy Policy
Tenzen Studios respect the privacy of its users as the topmost level of importance. We are dedicated to guard the User's information, be it yours or your child's. We strictly follow all relevant legal requirements. We have the right to change our Privacy Policy at any time without giving any notice to you. For users under 18 you must have your guardians permission before giving us any personal information
Consent: By Accessing or Using our Apps you agree to Privacy Policy in which we will collect your personal and non-personal information.
Please note if you disagree to any terms provided here-in, you may not access or use the Service.
Direct Marketing & Advertising: We accept suitable advertisements from Third Party advertisers. Our game may contain advertising and links to other websites of interest, we are not to be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and this privacy statement does not govern such sites as Tenzen Studios do not have control on those type of website. Note that if you click on any of these advertisements, these advertisers may use cookies and other web-tracking technologies to collect non-personal and/or personal information about you.
Non Personal Information: We may collect Non personal information which does not reveal any identification of a user. The Information consists of technical information, behavioral information, activity of the User on the Site/App/Game, type of operating system, language etc. Non Personal Information collected by Third Parties may include the following technical information:
- Type of operation system (e.g. Android, iOS, etc.)
- Language (e.g. English)
- Device Vendor Name
- Geo-location: Only general location may be collected. No street name or city/town name is collected.
- Type of browser (e.g. Explorer, Firefox, Chrome, Safari, etc.)
- Screen resolution
- IP Address, IMEI, Advertisement IDs etc.
- CPU Type, Storage, Firmware, Carrier etc.
Personal Information
This type of information can reveal the identification of an individual user which can be sensitive in nature. After installing game/app/web your IP address and Advertisement ID is automatically and only collected which is used to enhance user experience. No other personal information is collected automatically. Please note your credit card information is not stored or processed by us, if you are using our apps and purchasing virtual items only Google or Apple process your credit card information and all other information related to your credit card.
Your personal information is gathered only with your CONSENT and APPROVAL. Information is obtained only when you ACCEPT the terms and privacy policy consent dialogue within the game.
Reason of Information Collection
* Non Personal Information is collected for research purposes in order to improve and enhance our App/game.
* Personal Information like your email or Facebook ID is used to Reply you when you contact through support channels(Facebook/Email). If you don't
contact us we done have access to this information.
* Location/IP is gathered for the purpose to show you Ads according to your location.
We use the information we collect about you/your device to deliver best services to you. Such use by us and by our Partners may include:
Delivering Our Services: We try to Develop and deliver new and improved product, service and games with latest updates and requirements by analyzing your data.
Displaying Advertisements: Displaying third party advertisements in our Apps and showing advertisements for our Apps in other publisher's apps for better user experience
Cross-promotion: Meaning we may promote one of our Apps/Games while you are playing any other App/Games of ours.
Analytics and Research: User data like IP address and Advertisement IDs are collected for Research purpose or for analyzing game so that we can improve according to user requirements. Demographic data is collected to know our users country which helps us in creating reports in order to analyzing any changing required for a specific country.
Below are provider names of some of the third party analytics and advertising services we use. Please see the links below to learn more about the privacy policy of our third-party service providers.
Admob: https://www.google.com/policies/privacy
Unity Ads: https://unity3d.com/legal/privacy-policy
Chartboost: https://answers.chartboost.com/en-us/articles/200780269
Firebase: https://www.google.com/policies/privacy/
AppLovin: https://www.applovin.com/privacy
IronSource: http://www.ironsrc.com/wp-content/uploads/2019/03/ironSource-Privacy-Policy.pdf
ConsoliAds: http://www.consoliads.com/privacy-policy/
Vungle: https://vungle.com/privacy/
AdColony: https://www.adcolony.com/privacy-policy/
Facebook: https://www.facebook.com/policy.php
Information Sharing: As part of our regular business conduct, we may share information with companies or individuals providing services or acting on our behalf, such as companies providing technological or fulfilment services or acting as our marketing partners.
Unless we tell you first (such as at the time we collect information from you), or unless it is part of a specific program or feature in which you have elected to participate, we do not share personally identifiable information that we have collected (such as name or email address) with other, third-party companies for their own commercial or marketing purposes. Granted that unauthorized access will never take place.
Security: We take a great care in supporting the security of the Service and your information and in averting unauthorized access to it through industrial standard technologies and internal procedures, including the use of encryption mechanisms. However, we cannot guarantee that unauthorized access will never take place.
In App Purchase (IAP): We provide some features or item to be bought or unlocked as in game or app purchases through the process given by the app store (Google, Apple etc.). We take it for granted that any IAP made by you or your child is with your full knowledge, understanding and consent. We do not force or fool the user to make any In App Purchase so the company would not be responsible for any refund or claim whatsoever regarding IAP.
Children's Privacy: (COPPA Complaint):Most of our services are not directed to children under 13 and we do not direct them to anyone under 13. We abide by the Children's Online Privacy Protection Act ("COPPA"). If a user gets identified as a child under this prescribed age within the Services, We will not collect, store or use any information of such user. Tenzen Studios also does not allow third party partners to access personally identifiable data from users under 13. If Tenzen Studios received personal information and discovered that was provided by a child under the age of 13, We will promptly delete such personal information in a secure manner.
GDPR & CCPA Compliance: While playing our games you will be asked to give us consent for showing you personalized advertisements and enhance your experience using your IP address and other identifiers. If you do not give us consent, your information will not be processed which eventually may lead to poor user experience.
Deletion of Information: Information when not required will be deleted by us and we will also make sure that information when not required is deleted by our third Party Partners. If you wish to delete your information or for any other query you can email us at tenzenstudios6599@gmail.com
We reserve the rights to change our privacy policies any time, without informing you please frequently visit this page. This was last updated on October 2021.